Lamps with E27, E14 or G9 bulbs and lamps with integrated LED chips have different options. The FAQs explain how dimmable bulbs work with a dimming system and how LED versions are selected.

Check the version offered on your chosen product page. If you need a dimmable version that is not listed, contact us about that model.

Think about the position of the ceiling point and the surface below your pendant. Compare the cable length listed for your chosen lamp with the height available in your room.

The FAQs describe cable-extension requests for most lamps. Ask about the selected model and the length you need before ordering.

The FAQ lists destination groups for 110–120V and 220–240V. Match your product selection to the listed voltage information for your country.

Keep the product link handy when contacting us so we can discuss the right version for your order.

1. Open the product description and compare the listed dimensions with your space.
2. Choose the available size, colour and light-source options for that product.
3. Check the displayed price for your selected options, then review the cart.

Product specifications vary by model; use the individual product page for the final details.

Delivery time combines order preparation and shipping. The shipping policy lists the available services, destinations and timing information, including circumstances that can affect delivery.

Read the policy for your destination and product before choosing. After dispatch, use the tracking details sent for your order.

Cancellation, damage and return requests have different conditions. Review the Return & Refund Policy before making a request, including the time limits, charges and return instructions that apply.

Contact support with your order information so the team can advise on your case.

Tengu Design focuses on indoor and decorative lighting. The catalogue brings together chandeliers, ceiling, wall and table lamps, with collections for different rooms and materials.

Discover the company introduction and the approach behind the collection.

Need help with a particular lamp, cable length or version? Send the product link and your question to [email protected].

Support hours: Monday–Friday, 9:00am–6:00pm (GMT+8). You can also use the contact form for product and order questions.